Safer Gambling

Account Closure

To close the account, you can contact our customer service team using the button at the bottom of this page citing one of the following options, and they will be happy to help.

Can I restrict my daily/weekly/monthly deposit amounts?

Yes. During initial registration you will be given the opportunity to set deposit limit amounts on a daily, weekly or monthly basis. If you would like to update these details, this can be done in the 'My Account' section of the website when you are l

How do I request for my account to be reactivated after my exclusion period has ended?

If you'd like your account reactivated after a period of temporary self exclusion, you'll need to get in touch with Customer Service. Our team will then be able to review your account whilst you are present on the contact. To help you stay in control

What is Self-exclusion?

Should you need to take a break from gambling, we provide a number of options to help you control your gambling including Self-Exclusion. Time out enables you to take a short break from gambling, restricting your account from placing bets for 24hrs,

How do loss limits work?

Loss limits for betting start from the moment they are first set. They run for the time you choose (day, week, month or year) and then they are automatically re-set and begin again. For example: if you set a loss limit of £100 (€100) per week around