This article details our accessibility statement for Betfair.

Betfair Sportsbook uses both fractional and decimal odds, you can switch between the two at any point, either from: Desktop: by selecting either fractional or decimal from the black banner at the bottom of the page. Mobile: by clicking on your balanc

Betfair’s two-step authentication reduces the chance of having your account compromised. That’s because in an addition to your username and password Betfair will ask you to enter a one-time code, which will be sent to your phone via SMS or displayed

What are Betfair Points? When you bet on the Betfair Exchange, win or lose, we reward you with points. The more you bet on the Betfair Exchange, the more points you accumulate. Betfair Exchange charges Commission on winning bets. The more points you

For accounts that already have a username, unfortunately, you will not be able to change this. However, if your username is an e-mail address we would like you to take a few minutes to create a new username. To do this you just need to follow some si

We aim to settle every market within a matter of minutes - usually within half an hour, at a maximum. If your bet has still not been settled for a long period the result of an event is known, please get in touch with Customer Service. We'll need the

In order to view your Sportsbook bet history, you may either select the ‘My Bets’ link on the top left hand side of our website or you may select the ‘My Account’ dropdown on the top right hand side of the website and proceed to select the ‘My Bets’

Cash Out allows you to lock in a profit or loss before waiting for the event to finish. Betfair does the maths on your current bets to offer you a value in real time based on the live market prices….. and even better news for football bettors - Cash Out will no longer be suspended on match odds markets on the Sportsbook!

What is Best Price Execution? The Best Price Execution feature enables customers to get matched at the best available odds on the Exchange. With the Best Price Execution feature switched on, if better odds are available, or become available, after yo

To close the account, you can contact our customer service team using the button at the bottom of this page citing one of the following options, and they will be happy to help.

The information below is specific to any customer who has registered from the UK or Ireland. If you are viewing this page having registered from another country, please for Sports Bonus help. All of our e-mail promotional offers have a 'to-be-credite

You can create an account with us one of the following ways: simply clicking here going to our homepage (www.betfair.com) and click on "Join Now" on the top right corner of the page. You'll be directed to our registration page where you need to enter

Only customers logged into an active funded account will be able to view the latest Betfair prices. We do this to discourage extreme usage of Betfair website data by software programs that don’t use Betfair to bet. Your account becomes an ‘active fun

Yes. During initial registration you will be given the opportunity to set deposit limit amounts on a daily, weekly or monthly basis. If you would like to update these details, this can be done in the 'My Account' section of the website when you are l

Have you recently experienced a slow site performance? a game error in Casino, etc.? a software or browser to freeze or to crash? a disconnection during a game in Poker, Casino, etc.? If so, then it is probably time to check your browser and internet

Source of Funds may sound like a daunting process, but don’t worry! This process assists us to ensure that we can get to know you and provide you with a great customer experience, as well as ensuring that we fulfil our obligations. At times,

If you'd like your account reactivated after a period of temporary self exclusion, you'll need to get in touch with Customer Service. Our team will then be able to review your account whilst you are present on the contact. To help you stay in control

We're required to verify every account holder we have to comply with regulations and in line with our commitment to responsible gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

We're required to verify every account holder we have to comply with regulations and in line with our commitment to responsible gambling. We will attempt to electronically verify your account where possible. If we are unable to verify you, we may ask

Should you need to take a break from gambling, we provide a number of options to help you control your gambling including Self-Exclusion. Time out enables you to take a short break from gambling, restricting your account from placing bets for 24hrs,

You will be asked to confirm your security questions for a number of reasons. The questions are your guarantee that only you can access your Betfair account, and ensure that your details are secure and that no-one else can access your account. The mo

Your personal information is valuable, both to you and to fraudsters. Betfair understands this, and we have developed secure processes which further reduce the risk of your details getting into the wrong hands. For example, our processes ensure that

The information below is specific to any customer who has registered from the UK or Ireland. If you are viewing this page having registered from another country, please for Sports Bonus help. It depends on the terms and conditions of the particular p

When you bet on Sportsbook you are betting against Betfair rather than against other Betfair customers. Therefore it is Betfair that set the prices and carry the risk. The odds are generally higher for Singles bets (Exchange) than for the same select

The information below is specific to any customer who has registered from the UK or Ireland. If you are viewing this page having registered from another country, please for Sports Bonus help. To use your free bets, add your Sportsbook selections to y

MOBILE - To process a withdrawal from your account you need to click on the 'My Account' icon, select the “Withdraw” button and select the payment method you would like to withdraw the funds to. DESKTOP - To process a withdrawal from your account yo

Loss limits for betting start from the moment they are first set. They run for the time you choose (day, week, month or year) and then they are automatically re-set and begin again. For example: if you set a loss limit of £100 (€100) per week around

First select the sport and then the event that you want to bet on. When you have chosen, click on the price and your selection will then automatically appear on your betslip on the right hand side of your screen. Enter the amount you want to stake in

Forgotten your log in details? If you've forgotten your username, simply click here and follow the instructions. You will receive an email from us with your username. (Please check your junk/spam folders in case our email is not recognised). If you'v

No, we only allow one account per customer. Since you can use your existing Betfair account for all your activities on Betfair, it is not necessary to open additional accounts. If you have forgotten your username or password of your existing account,

Due to regulations, Betfair operate what's called a 'Closed Loop Policy' when it comes to withdrawing funds. This means that if you have deposited into your Betfair account using one payment method, you will have to withdraw back onto that same payme

I bet on a non-runner, what happens to my bet? Bets placed on Antepost markets will be settled as a losing bets. Bets places on Day of the Race markets will have their stakes returned once the non-runner is declared. If you have placed an accumulator

There are numerous reasons why a card withdrawal may not be processed: - Some UK issued Mastercards do not provide "collection account" details. This means the issuer has not made available an underlying account for us to pay money back to. - You are

There are numerous reasons why a card withdrawal may not be processed. Some UK issued MasterCards do not provide “collection account” details. This means the issuer has not made available an underlying account for us to pay money back to. You are usi

The information below is specific to any customer who has registered from the UK or Ireland. If you are viewing this page having registered from another country, please for Sports Bonus help. No, your Sportsbook free bets cannot be withdrawn, but win

‘Dutching’ involves picking more than one possible outcome in a single race and having the accumulative odds reduced to reflect your increased chance of picking a winner. On the Sportsbook Multiples product, each selection forms a different line from